Returns & Exchanges

Exchange Policy

At MOVVA, we currently do not offer returns. However, we do provide exchanges under the following conditions:

Eligibility

• Exchange requests must be made within 7 days of delivery

• The product must be unused, unworn, and unwashed

• Original tags must be intact

• Items must be in original condition

Exchange Options

You can exchange your product for:

• Size

Exchange Processing Time

• Exchanges may take 7-10 working days to complete

• Timelines may vary depending on product availability and stock

Important Guidelines

• Only one exchange per product is allowed

• No exchanges on discounted items

• Exchange will be processed only after inspection and approval by our team

• Products sent without prior approval or intimation will not be eligible for exchange

Damaged or Defective Product

If you receive a faulty product:

• Contact us within 48 hours of delivery

• Share clear images of the issue

Once verified, we will initiate the exchange.

How to Request an Exchange

Email: movva.yn@gmail.com

Contact/WhatsApp: 8240439337