Returns & Exchanges

Return & Exchange Policy

At MOVVA, we want you to love your purchase. If you’re not completely satisfied, we offer returns and exchanges within 7 days of delivery, subject to the conditions below.

Eligibility

To qualify for a return or exchange:

The request must be raised within 7 days of delivery.
The product must be unused, unworn, and unwashed.
All original tags and packaging must be intact.
 item must be returned in its original condition.

Return

Eligible products can be returned for a refund after successful inspection and approval by our team.

Exchange

Eligible products can be exchanged for:

A different size of the same product, subject to availability.

Processing Time

Returns are processed within 3 working days after the returned product is received and approved.
Exchanges are also processed within 3 working days after the product is received, inspected, and approved.

Important Guidelines

Only one return or exchange request per product is allowed.
 All return and exchange requests are subject to quality inspection and approval by the MOVVA team.
Products sent without prior approval or without initiating a request may not be accepted.

Damaged or Defective Products

If you receive a damaged, defective, or incorrect item:

Contact us within 48 hours of delivery.
Share clear photos of the issue for verification.
Once approved, we will arrange a replacement, exchange, or refund as applicable.

How to Request a Return or Exchange

Email: movva.yn@gmail.com

WhatsApp / Contact: +91 8240439337